Beginning this week you may start to see notification in your bill that the Administrative Charge of $.99 will increase to $1.50 per line of service, effective September 9.
Due to Sprint’s rising costs of interconnection charges from other telecommunications carriers for things like the delivery of calls from our customers to their landline customers, Sprint must moderately increase the administrative charge to $1.50. However, this change remains well under the $1.99 cap specified in your service agreements.
I understand your concerns about any changes to the cost of your service and that’s why Sprint continues to offer you significant savings compared to our competitors.
Yes it does.
If a change we make to the Agreement is material and has a material adverse effect on Services under your Term Commitment, you may terminate each line of Service materially affected without incurring an Early Termination Fee only if you: (a) call us within 30 days after the effective date of the change; and (b) specifically advise us that you wish to cancel Services because of a material change to the Agreement that we have made.
not to be snarky but Sprint CS reps really need to all get on the same page. You are given different answers depending on who answers the phone. I was screwed out of my upgrade because I was told I could go to the store to pick out a phone "when I was ready." The CS phone rep left out an important detail... by July 31st. I went to do my upgrade yesterday and they will not honor it. I want to leave because of this and I most certainly should not have to pay an ETF because of Sprint's failure to honor what they told a customer.
SO, anyway I have heard that I can get the contract terminated with no ETF come September 9th because now I do not agree with the fee increase but like usual, to be prepared to have to call until you get a rep who knows what is going on.
Sprint is proud to have been named to The Civic 50, an annual survey of America?s most community-minded companies.